1 Year, No Fear Policy (updated 7/2023)
We understand life happens! We offer a one-time replacement of broken or damaged frames for $100, and/or lenses for $50.
*** Offer only valid within one year of purchase. Broken or damaged products must be returned at time of replacement. Does not
Contact Lens Policy (updated 7/2023)
Contact lens exchanges must meet the following criteria:
Boxes must be unmarked, unopened, and resellable
Original date of purchase must be within a year or exchange
Exchanged contact lenses cannot be applied toward a rebate as a purchase
Refund Policy (updated 7/2023)
Your experience is our top priority. We stand behind the quality of our products and services, and many of the products and services are custom-tailored to your own eyes and needs. However, if you are not happy with your purchase or experience any issues, please contact us so we can find a resolution.