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Refunds/Exchange Policy

1 Year, No Fear Policy (updated 7/2023)


We understand life happens! We offer a one-time replacement of broken or damaged frames for $100, and/or lenses for $50.
*** Offer only valid within one year of purchase. Broken or damaged products must be returned at time of replacement. Does not
cover loss

Contact Lens Policy (updated 7/2023)


Contact lens exchanges must meet the following criteria:

  • Boxes must be unmarked, unopened, and resellable

  • Original date of purchase must be within a year or exchange

  • Exchanged contact lenses cannot be applied toward a rebate as a purchase


Refund Policy (updated 7/2023)


Your experience is our top priority. We stand behind the quality of our products and services, and many of the products and services are custom-tailored to your own eyes and needs. However, if you are not happy with your purchase or experience any issues, please contact us so we can find a resolution.

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